Chick-fil-A One: Sign Up and Receive Rewards [2023]

What is Chick-fil-A One?

Chick-fil-A One is the company’s multi-tiered membership program that allows members to earn points for each qualifying purchase that increase as you progress through the tiers.

Members can earn points for eligible mobile orders by scanning their Chick-fil-A One QR code or making eligible purchases online after creating an account or logging in to an account.

Points can be redeemed for reward points, and Chick-fil-A members can advance through different levels based on their annual spending.

Membership is free; anyone who opens a Chick-fil-A One account can join. Learn more about it on our page for Chick-fil-A One.

Chick-fil-A One membership benefits

Chick-fil-A One member benefits:

Earn 11 points per dollar to use towards available rewards (based on your total prior to tax).
Use your points to give rewards to friends and family.
Use your points to redeem available rewards.
Receive rewards from your local Chick-fil-A, just because.
Receive a birthday reward from Chick-fil-A, valid for 30 days.
Participate in bonus points challenges.
First to know about new menu items and insider content.

Chick-fil-A One Silver member benefits:

Earn 11 points per dollar to use towards available rewards (based on your total prior to tax).
Use your points to give rewards to friends and family.
Use your points to redeem available rewards.
Receive rewards from your local Chick-fil-A, just because.
Receive a birthday reward from Chick-fil-A, valid for 30 days.
Participate in bonus points challenges.

Chick-fil-A One Red member benefits:

Earn 12 points per dollar to use towards available rewards (based on your total prior to tax).
Use your points to give rewards to friends and family.
Access Backstage Tours at the Chick-fil-A Home Office
Use your points to redeem available rewards.
Receive rewards from your local Chick-fil-A, just because.
Receive a birthday reward from Chick-fil-A, valid for 30 days.
Participate in bonus points challenges.
First to know about new menu items and insider content.
Unlock rewards exclusive to Red Members

How do I create a Chick-fil-A One account?

We’re thrilled that you’re considering establishing a Chick-fil-A One One account. Download the Chick-fil-A App or go to the Chick-fil-A One website to sign up for accounts.

After that, you’ll need to sign in using one option or sign up with an email address. You’ll receive an SMS-based code to confirm your account when you create your account.

Verify your account before you can begin receiving benefits from Chick-fil-A One and start receiving points. Accounts created through Google have already been verified.

You’ll be sent an email inviting you to the Chick-fil-A One membership. Confirming your email address by clicking the link provided in your welcome mail is essential.

If you experience difficulties creating your Chick-fil-A One Account, you should follow these things before trying to register again:

Verify your internet connection to make sure you have a reliable internet connection.
If you’re using a mobile phone with an ad blocker turned on, you should remove it.

After you’ve completed these steps, you will be able to sign back in.

Chick-fil-A One Login

Here are the steps on how to log in to your Chick-fil-A One account:

Visit the Chick-fil-A One official website: https://www.chick-fil-a.com/one.
Click on the “Sign In” button.
Enter your email address and password.
Click on the “Sign In” button.

How do I reset my password?

You can reset your password online or through the Chick-fil-A App by following the steps below.

Resetting your password online

Go to www.chick-fil-a.com/MyProfile.
Below the sign-in fields, choose “Forgot password?”
Enter your account’s email address and press “Email Reset Password Link”.
You will be emailed a link to reset your password. Choose the link in your email to finish the process. The link is only valid for 24 hours. (Note: If you do not obtain the email, please ensure you have approved to receive emails from Chick-fil-A and checked folders such as ‘Junk’ or ‘Spam’. )
Enter and confirm your new password, and then press “Submit”.

Resetting your password through the Chick-fil-A App

Choose “Account” from the homepage.
Select “Sign-In to Chick-fil-A One”.
Select the email option.
Click “Forgot Password?”
Enter your account’s email address and press “Email Reset Password Link”.
You will be emailed a link to reset your password. Choose the link in your email to finish the process. The link is only valid for 24 hours. (Note: If you do not obtain the email, please ensure you’ve approved to obtain emails from Chick-fil-A and checked folders such as ‘Spam’ or ‘Junk’.)
Enter and confirm your new password, and then press “Submit”.

What should I do if I cannot log in to my account?

If you believe you’re blocked from accessing your account or cannot log in to your account, you can take the following troubleshooting steps:

Set your password. Follow the step-by-step steps to do this online or by using the Chick-fil-A app below.
Make sure you’re online. The Chick-fil-A app only works effectively if you connect to the internet.
Verify that you are running the most recent version of the application.
The app for Chick-fil-A must have the device’s information to gain access. Ensure the device isn’t connected to a VPN or a VPN, and then change from Wi-Fi to a cellular network. If you are using a computer, look for browser extensions that prevent sharing the device’s information.
If you have previously used Google to sign in, you can try to sign in to your Chick-fil-A One account online or via the application.
If you’re on one of the Android phones, you should close all applications and restart the Chick-fil-A App, after which you can log back in.

For a reset of the password on your computer:

Visit www.chick-fil-a.com/MyProfile.
Below the sign-in fields, choose “Forgot your password?”
You must enter the email that is associated with your account. Then click “Email Set Password Link”.
You will be sent an email with an option to change your password. Choose the link included in your email to finish the procedure. The link will only be available for 24 hours. (Note: If you don’t get the email, make sure you’re authorized to receive email from Chick-fil-A and have checked your folders, such as “Spam” or “Junk’.)
Confirm and enter your password, then hit “Submit”.

For resetting your password using the app of Chick-fil-A:

Choose “Account” from the main page.
Choose “Sign-In to Chick-fil A One”
Choose the option to email.
Press “Forgot Password?”
You must enter the email that is associated with your account. Then hit “Email Set Password Link”.
You will receive an email with an option that will allow you to reset your password. Click the link within your email to finish the procedure. The link will only be available for 24 hours. (Note: If you aren’t able to receive an email from Chick-fil-A, make sure that you’re authorized to get emails sent from Chick-fil-A and also check folders like “Spam” or “Junk’.)
Confirm and type in your new password, then hit “Submit”.

How do I change my Chick-fil-A One account?

If you want to edit your Chick-fil-A One account, please log in by visiting https://www.chick-fil-a.com/MyProfile or on the Chick-fil-A App and choosing “Account”.

Choose “Edit Profile” (if you are logged in on the website, you will see this in the left-hand navigation bar).

You can view and update your profile details from this page, including your email address.

How do I delete my Chick-fil-A One account?

If you are a previous A-List Member or have funds loaded to your Chick-fil-A One account, please get in touch with the Chick-fil-A CARES team at 1-866-232-2040 to delete your account.

If you are not a previous A-List member and need funds loaded to your account, please visit https://www.chick-fil-a.com/myprofile#delete and log in. You can click on the Delete link at the bottom of this page.